Digital Tool Helps Patients, Staff Find Their Way

Accessed through a web browser on any internet-connected device, the wayfinding tool is designed to help users navigate the hospital several different ways. Available at maps.brighamandwomens.org, the web-based tool can provide directions to a location in the Brigham from an outside site, such as a person’s home address. To get from one place to another within the hospital, users receive step-by-step walking instructions alongside a map that illustrates their path.

For about two years now, an interdisciplinary team at BWH has been working diligently to build and test the online navigation tool. Josie Elias, MBA, MPH, program manager for Digital Health Initiatives at the Brigham Digital Innovation Hub (iHub), who has led the project since its inception, said she’s proud of what the teams have accomplished and hopes people find the tool to be useful.