Endoscopy Center Sees Success with Text Message Reminder System

Preparing for a colonoscopy can be a complex and sometimes confusing experience for patients, requiring a series of time-sensitive actions and dietary changes in the days leading up to the procedure. The process leaves ample room for human error, as it’s easy to forget a step or misunderstand an instruction.

Following a successful pilot last year, staff at the Endoscopy Center are using technology to make that less likely to occur. With funding from the Brigham Care Redesign Incubator Startup Program (BCRISP) and additional support from the Brigham Digital Innovation Hub (iHub), a multidisciplinary team has been using a texting tool, developed by a company called Medumo, to provide patients with a digital colonoscopy prep guide in advance of their procedure.